Guests are requested to cancel reservations within the stipulated period per the hotel policy. A no-show or late cancellation received shall levy retention charges, including taxes, as applicable. The credit card provided while making the reservation shall be charged.

In accordance with government regulations, guests must present proof of identity during check-in. This requires an original, government-issued photo ID. Accepted forms of identification include passports for foreign nationals and driving licenses, Aadhar cards, or passports for Indian nationals. PAN cards or office-issued ID cards will not be accepted at the time of check-in.